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Your streaming subscriptions reshaped Disney and turbocharged Netflix — now comes making more money off you

16 April, 2021

When Bob Chapek was named chief executive of Walt Disney Co. days before COVID-19 officially became a pandemic, things looked bleak for a company built on amusement parks, live-action productions, cruises and sports programming.

“He had the most monumental task that literally any incoming CEO has faced in decades. He walked into the eye of a storm,” Comscore senior media analyst Paul Dergarabedian said of Chapek, who replaced Robert Iger as CEO on Feb. 25, 2020, just before COVID-19 upended the world and the entertainment and tourism sectors that drive Disney’s revenues.

In the year since, however, Dergarabedian believes Chapek “has put the company in position to make it a stronger company,” a notion that a year ago seemed as fantastical as something out of the Disney DIS animated classic “Fantasia.”

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